Enhanced Support and Secure Billing
This release introduces a comprehensive Support and Feedback platform, providing a centralized hub for managing inquiries and tracking resolutions directly within the dashboard. We have also overhauled the billing interface with Smart Deposits and hardened our scraping engine against sophisticated script-based threats.
You can now manage technical inquiries, search the knowledge base, and submit feedback directly from the dashboard. This unified system includes ticket tracking, secure file attachments, and real-time notifications for faster issue resolution.
All REST API documentation is now automatically synchronized with our core engine to ensure 100% accuracy for every endpoint. This eliminates discrepancies between the docs and live responses, providing you with reliable integration guides.
We implemented advanced protection against sandbox escape techniques and unauthorized script execution. This update blocks sophisticated methods of bypassing script isolation, ensuring your scraping tasks remain secure and private.
New Features
1Integrated Support and Feedback Platform
You can now manage technical inquiries, search the knowledge base, and submit feedback directly from the dashboard. This unified system includes ticket tracking, secure file attachments, and real-time notifications for faster issue resolution.
Improvements
4Smart Deposits and Billing Insights
Our new Smart Deposits system provides intelligent recommendations for credit top-ups based on your usage patterns and tier benefits. We have also added detailed tooltips and quick-deposit options to streamline account management.
Precision API Documentation Sync
All REST API documentation is now automatically synchronized with our core engine to ensure 100% accuracy for every endpoint. This eliminates discrepancies between the docs and live responses, providing you with reliable integration guides.
High-Concurrency Queue Optimization
We have increased the efficiency of our job processing queues to better handle sudden spikes in scraping volume. This prevents false rejection errors during peak periods and ensures smoother performance for large-scale operations.
Enhanced SDK Type Safety
Both Python and Node.js SDKs have been updated with new type definitions for billing and tier escalation details. Developers can now benefit from improved autocomplete and compile-time validation when building complex integrations.
Bug Fixes
3Real-time Notification Stability
We resolved an issue where real-time status updates could be lost for certain ticket types or during specific polling intervals. Notifications are now delivered reliably across all dashboard sessions, ensuring you never miss a reply.
Reliable Credit Recovery Logic
Several edge cases in the credit refund system were addressed to ensure that cancelled tasks always return credits to your balance correctly. This includes improved handling of multi-step cancellations and data synchronization.
General bug fixes and improvements
This release includes various stability updates, such as improved attachment upload reliability, smoother dashboard navigation, and more accurate satisfaction survey submissions. We also fixed a race condition that occurred when rapidly reopening feedback forms.
Security
3Scraping Engine Sandbox Hardening
We implemented advanced protection against sandbox escape techniques and unauthorized script execution. This update blocks sophisticated methods of bypassing script isolation, ensuring your scraping tasks remain secure and private.
Secure Data Exports
All CSV exports now include automatic sanitization to protect against formula injection and other spreadsheet-based vulnerabilities. Your data remains safe even when processed in external tools like Excel or Google Sheets.
Platform Data Integrity
We have strengthened our data access controls, including sender verification for ticket replies and strict path isolation for file attachments. These updates prevent unauthorized access to support data and ensure the privacy of your communications.
Plus 5 internal changes for stability and performance.